Avaya is a global leader in digital communications software, services and devices for businesses of all sizes. Avaya enables the mission critical, real-time communication applications of the world’s most important operations. Their open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments.
Ingram Micro is a value-added distributor of Avaya in UAE and GCC region- Kuwait, Qatar, Oman Bahrain, Pakistan, Lebanon.


What we offer?


1- Unified Communications and Collaboration Solutions

Step Up To Powerful Collaboration

Take collaboration and productivity to new levels. Avaya gives your employees a single app for calling, messaging, meetings, and team collaboration—all with the same ease of use they get from their personal apps.

As you cut the complexity, you’ll reduce the security risks and productivity drain from having multiple solutions in your workplace. Your team is better connected and more responsive, becoming stronger customer advocates, and driving loyalty with your brand.


2- Contact Center Solutions

Build Loyalty and Value with Every Experience

Give customers a smart, positive experience every time and you’ll win a lifetime of loyalty. With Avaya Contact Center, we can help you do exactly that. Customers can choose fast and efficient self-service on the channels they prefer, with an agent available to help as needed. It’s always seamless and context driven. And your agents can stay in sync and keep pace with customer expectations. With a consolidated view of relevant information, they can exceed expectations and reach great outcomes, faster.

As you gain a deeper understanding of customer needs, your teams become more efficient and effective. Avaya is the leader in Contact Center Solutions and can deliver it the way you need it.


3- Communications Cloud

Cloud Your Way

Your business needs a cloud solution that delivers flexible features, functions, and value—without any compromise. Whether you’re a smaller business, need enterprise scale, or you’re somewhere in the middle, Avaya delivers cloud contact center and cloud unified communications your way.



4- Phones and Devices

Whether it's on premises, or in a public, private, or hybrid cloud, we've got you covered. With one of the broadest business phone and device portfolios in the industry, we can help you get the most out of your UC investments. The right tools make all the difference. With Avaya IX smart phones, multimedia devices and conferencing systems, you can step up collaboration and productivity while you incorporate future innovation. We help you bring consumer technology to the employee desktop in a way that makes sense for your business.


Working with Ingram Micro


We have extended partnership with Avaya and provides unmatched distribution partner ecosystem in the region. We are one of the largest distributors in Gulf region with in-house Logistics and supply chain team and provide door to door delivery to Kuwait, Qatar, Oman, Bahrain and Pakistan
Grow your Avaya business with the help of Ingram Micro company.

Ingram is the only global broad-based IT distributor with significant Middle East presence. Provide support from 30,000+ associates worldwide. As preferred Avaya value added distributor Ingram Micro enables business partners to operate more efficiently and successfully in the markets they serve.

Ingram Micro Company is Avaya Authorized Distributor for the Gulf region supporting partners across UAE, Qatar, Kuwait, Oman, Bahrain and Pakistan, Lebanon. As Avaya Authorized Distributor our offering includes:

  • Anytime access to certified Pre-sales team to propose the best-in-class solution based on best industry practices as per customer needs

  • Enable channel partners to develop their skills and expertise on the Avaya portfolio

  • Monthly Knowledge transfer sessions and call out days to increase awareness and generate demand at your end 

  • Marketing Services to create awareness, reach potential customers and increase reach.



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